Posts Tagged ‘broadband’

No Noise Is Good Noise

December 26, 2012

As internet usage and the increasing demand for immediacy expand, Internet Service Providers are quickly learning that unresolved glitches and errors in network functionality are creating much ‘noise’ on the social media front, ultimately translating into a bad rap- for property managers and providers alike.

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In an article written by David Daugherty for Broadband Communities magazine’s October 2012 Issue, he explains, “Noise is an indicator of how well a service provider performs day to day. If residents make noise in the front office about poor internet performance, rest assured they are voicing their discontent socially.”  This is especially a concern in the student housing sector, as students so widely rely on the internet and social media for many daily activities, such as schoolwork and entertainment. At student housing properties, this noise does not go long unheard, as social media sites are an optimal vehicle for the residents to ‘echo’ any issues they might be experiencing. Philip Emer, director of technology for Preiss Properties, states that in some cases, it has even proven helpful to use said social media thread to help diagnose and address certain problems networks may be experiencing. It is no secret that any problems with service not rapidly addressed, have a surprisingly efficient way of presenting themselves to not only fellow residents, but also property management, regional and corporate offices, and the service providers. In the long run, inadequate customer service definitely has the potential to create a poor reputation for all parties involved.

Luckily, there is a solution. It has taken some time, trial, and error, but the industry is now realizing that many former business models are in need of a total revamp, such as self-help and troubleshooting interfaces. It is important that any network used at a multi-unit facility, especially student housing, is fully managed and monitored to assure a seamless user experience. Subscribers are eagerly seeking swift, tech-savvy, easily attainable customer support representatives, and more service-oriented assistance, less reliant on the outdated do-it-yourself model. Daugherty says simply, “key stakeholders must understand that maintaining customer expectations is a never-ending task”.

Obama works to add broadband spectrum for commercial use

June 28, 2010

According to the New York Times, President Obama will sign, today, a memorandum that will allow for 500 megahertz of broadband spectrum to be auctioned off.  The majority of spectrum will be available for commercial use – this addition spectrum will almost double what is currently available and is a necessary addition given the prediction of expected mobile device usage in the coming years.

Some of the plan, which will allow for the freeing up of spectrum which is owned by both the government and private companies, will need to be approved by Congress.  The plan comes in the wake of a March recommendation by the FCC in its “National Broadband Plan”.

Read the NYT article

WiFi to 4G Roaming Technology

May 14, 2010

WiFi News out of Sweden.  Technology startup, Anyfi offers technology to increase the security of mobile Wi-Fi Hotspots.

Press Release courtesy of: www.wirelessdevnet.com

Lund, Sweden – Swedish startup Anyfi Networks today came out of stealth mode to present Anyfi.net, a Wi-Fi roaming technology they hope will shake up the mobile broadband industry. This new technology lets an Internet service provider offer the same Wi-Fi user experience both at home and on the go.

“Until now Wi-Fi hotspots have been difficult to use and inherently insecure. Our solution works with any Wi-Fi device out of the box and provides fully automatic WPA security” said Björn Smedman, CEO.

The trick is combining Wi-Fi with IP, Internet Protocol, to break the tie between logical network and physical infrastructure, much in the same way as Voice over IP separates your phone service from the physical line.

“You can think of it as Wi-Fi over IP” explained Björn Smedman. “Our cloud based matchmaking service keeps track of each device’s favorite network and makes sure it is available from the closest access point. By forwarding the raw Wi-Fi radio traffic over the Internet we can ensure security, even if an attacker is in control of the access point.”

According to the company this high level of security is one of the key features making the technology suitable for integration in modems of various types, and this is what makes it potentially disruptive, effectively turning Wi-Fi into a full-blown 4G technology.

“Today only about 1-2% of residential broadband capacity is actually used. The rest just goes to waste. At the same time we are seeing mobile networks brought to their knees under the load of data-hungry devices like the iPhone. If you can guarantee that there is no negative impact whatsoever to the subscriber, why not use some of that spare capacity to offload mobile?” asked Björn Smedman.

Using this reasoning a broadband connection with a Wi-Fi router at the end can be thought of as a building block of sorts and Anyfi.net is the mortar. By combining them, existing infrastructure can be transformed into a radio access network, license-exempt and Wi-Fi compatible. A fixed-line operator with a high density of broadband subscribers in an urban area could become a mobile operator over night by simply upgrading the modem software, something that can be done remotely. But smaller operators could also join together to collectively provide mobile Internet access, with worldwide roaming.

Broadband in demand in the U.S.

May 12, 2010

The near economic collapse and recession that took place in late 2008/2009 resulted in a sharp decline in the demand for broadband.  Not only was the need for broadband down, but consumers saw communications as an area that could be cut back on to save money.  Come 2010 and things appear to be on the up and ups.  Jobs are being created, houses are being built/ sold again and broadband is back in demand.  According to the New York Times,

Demand for new broadband connections jumped during the first quarter of 2010, reversing what was a long slide in 2009, according to a new report by Durham, N.H.-based Leichtman Research.

Liechtman has posted that 1.4 Million have added broadband in the first quarter.  According to Liechtman:

  • The top cable companies added over 915,000 subscribers, representing 65% of the net broadband additions for the quarter versus the top telephone companies
  • Overall, broadband additions in 1Q 2010 amounted to 86% of those in 1Q 2009 — with cable having 108% as many additions as a year ago, and Telcos 63% as many additions as a year ago
  • The top cable broadband providers have a 55% share of the overall market, with a 7.3 million subscriber advantage over the top telephone companies — compared to 6.4 million a year ago

Fortune magazine touches on Cellphone Gridlock

March 22, 2010

Fortune Magazine’s Scott Cendrowski has jumped on the bandwagon to touch on the issue of cellphone gridlock over the 3G and 4G networks.  What’s the solution, according to Fortune?  Like many have already said, offloading data to Wi-Fi networks is the answer (Cell-Fi).  Fortune’s Cendrowski,  goes on topraise the Wi-Fi networks as “cheaper to operate and can be 10 times faster than 3G” (a thing we in The Wi-Fi Revolution love to hear).

We know the solution, but what is the actual problem?  According to Fortune, the 3 and 4G networks were simply not designed for this type of traffic.  One smartphone user can generate the traffic of 30 cellphone users and when you have tens of thousands of people utilizing the same network and generating data traffic (through surfing, video, etc.) you get: gridlock. Fortune also mentions the large of amounts of people who use their cellphones and smartphones at home, at work, sitting at their desks – these networks were designed as an “on the go” service.  Now cellphone and smartphone use is the standard and many people forgo the landlines altogether (I know I do).

Learn more about Cell-Fi.  We will be posting a video shortly that shows you how to access the Wi-Fi network from you smartphone for less dropped calls, faster data transfer and less cost.  Stay tuned….

Spot On introduces WiFi Tv

March 11, 2010

Follow Spot On’s Oliver Oetterer (aka O.O.) as discusses the benefits of using your Smartphone over Wi-Fi for more clarity and less dropped calls!  It’s Cell-Fi!

Watch Spot On Networks Wi-Fi TV!